Frequently Asked Questions

Do you accept Insurance?


I do not accept insurance, employee benefit plans or medi-care. However, you may be able to submit your out of pocket expenses to your FSA or HSA plan for reimbursement. Please check with your plan administer to see if they reimburse for mental health out of pocket expenses. Services may be covered in full or in part by your health insurance or employee benefit plan. Please check your coverage carefully.




What is the cost of your programs?


All program pricing is listed on the Couples tab of the site.




What is the best way to see if your programs will work for me/us?


Finding the right “fit” is very important. A discovery session is required for New Clients who want to see if we are the right fit to work together. This initial session will answer any questions you have, provide an opportunity to get to know each other better and offer program recommendations. In many cases, we may even be able to work through some challenges you are having right away. If we are not a good match for any reason, I am always happy to recommend other resources or professionals that may be a better fit. To take advantage of your Discovery Session please first fill out the Discovery Session form.




(For Couples): What happens to our program if we decide we no longer want to work on our relationship and separation is the best option for us?


We will redesign your program to be split into 2 individual programs at no extra cost and the remainder of your hours will be split up equally into those programs.




(For Couples): Can only one person in the relationship come in for the discovery session or do you need both to be present?


It is recommended that BOTH members of the relationship come in for the discovery session. Recommendations for the correct program for you requires me to meet both of you.




What are your office hours?


Please see CONTACT PAGE. Also feel free to check my online scheduler.




Are you a Sex Therapist?


Although we may discuss sex from time to time - we do not get into the specifics as sex therapy does. We will focus more on intimacy / connection and bond. Please see Recommendations for specialists in this area.




Can we bring children to the sessions?


While although there are times when nursing mothers need to bring their infants to sessions - it is important for children to not attend sessions with their parents. Given the sensitive nature of our discussions, most sessions will not be fit for children. Please always contact me first before you bringing children with.




Do you have an Professional or Book Recommendations?


I sure do! Click here for recommendations.




Are you offering Video/Tele Sessions?


Yes - at this time all my sessions are via Video/Phone. Video is required for couples sessions and will be via zoom. All individual sessions are via phone.





© 2018 by  Sheri Maass, Love Coach.   *  437 S. Yellowstone Drive, Suite 109, Madison, WI 53719    

The service to be provided is coaching, which is not advice, therapy, or counseling

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