Individual Session In-Program [via Phone

Service Description

Prepaid individual sessions are for clients who have already signed a Coaching Agreement and have prepaid for their program. Couples will book their individual (non-couple's) sessions using this service. For Phone sessions you will simply need to be in a quiet place without distractions where you can speak openly. I will be calling you at the time of your session at the phone number you scheduled with.

Cancellation Policy

IN-PERSON SESSIONS: For Confidentiality Purposes please come as close to your session time as possible. Please wait in the Hall (seating provided). The door will be opened at the time of your session * ***FIRST TIME CLIENTS*** – Please be sure to fill out your Discovery Session Form ASAP. LINK: www.SheriMaass.com/Discovery Cancelled appointments and late arrivals delay our work together. When you must cancel, please give at least 48 hours notice. It is difficult to fill cancelled sessions since this may cause last minute changes to other clients’ schedules. If you are unable to provide at least 48 hours notice when you cancel, you will be charged the full fee for your session (or a session deducted from your package) unless I am able to fill it with another client. I understand that unforeseen circumstances occur that require last minute cancellations and for that reason the fee will be waived for the first occurrence. It will also be waived in the event of severe weather (where phone session would not be a possible replacement) or serious/contagious illness or emergency. Late arrivals also disrupt our work together. A full 45-60 minutes is essential for effective progress to take place. Please inform me of any late arrival as soon as you are aware of them. If you will be more than 15 minutes late you will need to reschedule your session. Late arrivals needing to be rescheduled are treated equally to cancelled appointments and are subject to the full fee charge (or session deduction) except in cases of severe weather.

Contact Details